International Return Policy
If for any reason you are not satisfied with your purchase, you may request to return or exchange your Monti Kids product within 30 days of your purchase. Return shipping is the responsibility of the customer, but a full refund will be given upon the package's return. Return packages may be received more than 30 days after the purchase, as we understand international shipping times can vary, so long as the returned package was postmarked within 30 days of the purchase.
Please contact us and we would be happy to provide you with further instructions on how to initiate your international return. Your refund will then be processed within one business day of your Monti Kids package arriving back at the Monti Kids warehouse.
Exceptions to this policy include receiving defective items or shipping errors made by Monti Kids, when notice of such and a photo of the damage or defect is provided to Monti Kids within thirty (30) days of receipt of the item. In this case, returns or replacements will be provided free of charge, including any related shipping fees.